Many companies have been exploring virtual engagement methods for years. Now with the advent of social distancing in the midst of the COVID-19 outbreak, organizations have now gone almost entirely virtual with their interactions with key stakeholders. Do you know how well you’re performing in this new normal? Better yet, how are your competitors performing with the same limitations?
We can help you find out. For more than 15 years, we’ve been optimizing customer experience in healthcare. For more information on what our engagement insights can do for you, contact Brian Castle.