Patient Engagement Optimization
Navigate the intricate landscape of patient care with powerful insights. Leverage comprehensive data to gain a deeper understanding of the patient journey within the healthcare system and identify areas for optimization.
Patient Flow Maps
Patient flow mapping is a key method for understanding the patient experience. It unveils interactions with various practitioners along the treatment journey.
In disease states with multiple points of engagement, flow maps identify specialist key opinion leaders (KOLs) for consultation. Even in narrower disease areas, they highlight connections with lead specialists, other practitioners, and allied health professionals.
Patient Journey Maps
Voice-of-patient research requires healthcare providers to comprehend patient challenges and decision points for enhanced engagement and experience. Our team’s patient journey/care pathway and decision-mapping services transcend the patient experience within the healthcare system to include their pathway pre- and post-entry.
Our sophisticated, customizable approach considers factors like patient capacity, provider interaction, insurance, family, community, and social media influence. By analyzing care pathways, longitudinal data, and qualitative patient insights, we assist providers in boosting patient acquisition and retention.
Journey maps include three key elements:
Patient Education and Engagement
Clear Point Health provides education directly to patients to help them become a more informed and engaged member of their own healthcare team. Whether it’s participatory medicine concepts (e.g. how to be a more engaged patient, or how to make shared decisions with their HCP) or information on disease states, medications, devices, or procedures, Clear Point Health prepares patients for treatment adherence and improved outcomes. Better engagement, better outcomes.
CPH programs utilize patient outreach touchpoints to remind and re-energize patients to continue down their knowledge journey. Programs also utilize an array of survey tools to allow collection and analysis, in a de-identified and aggregated manner, of satisfaction, knowledge and behavioral intent-to-change outcomes data. This means our clients can understand the true impact of the program.
Clinical Trial Patient Engagement
Clear Point Health enhances biopharmaceutical firms' clinical trials through improved patient retention and engagement, leading to potentially faster product development.
Our programs provide patients in clinical trials the information they need to be an informed trial participant, reducing the educational burden on clinical trials staff. These education programs begin with an informed consent module and then use outreach touchpoints to continually engage the patient and remind them of protocol-specific information and activities they will be participating in. Survey tools are used for collecting and evaluating de-identified and aggregated patient engagement data to assist the study team in understanding and responding to trends and issues that impact the trial.
